Terms of Service

Last updated: 8/22/2025

Welcome to Lumévo! By accessing and using our website, services, and products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Terms

By using this website and making purchases from our store, you confirm that you are at least 18 years of age and have the legal capacity to enter into contracts. If you are under 18, you must have parental consent to use our services.

These Terms of Service apply to all visitors, users, and customers of the Lumévo website and online store.

2. Product Availability

We strive to keep our product listings up-to-date, but product availability is subject to change. If a product you’ve ordered becomes unavailable, we will notify you as soon as possible and offer a full refund or exchange.

3. Account Creation

To make a purchase, you may need to create an account. You agree to provide accurate, current, and complete information when creating your account and to update that information as necessary.

You are responsible for maintaining the confidentiality of your account credentials and agree to notify us immediately of any unauthorized use of your account.

4. Orders and Payment

  • Order Processing: All orders are subject to acceptance and availability. Once your order is placed, you will receive an order confirmation email. We may cancel or refuse orders at our discretion, especially if there are issues with payment or stock.

  • Payment Methods: We accept payments through secure third-party payment gateways. By making a purchase, you authorize us to charge the provided payment method for the full amount of your order, including shipping, taxes, and any other applicable fees.

5. Shipping & Delivery

We provide shipping services through trusted carriers. You will be responsible for any applicable shipping fees. Delivery times may vary depending on your location, and we are not liable for delays caused by third-party shipping providers.

6. Returns & Exchanges

Please refer to our Return Policy for detailed information regarding returns, exchanges, and refund procedures. You must follow the instructions provided in the return policy for your return to be processed.

7. Intellectual Property

All content on this website, including text, images, logos, and design elements, is owned by Lumévo or used under license. You agree not to use, copy, modify, or distribute any of this content without express written permission.

8. Privacy and Data Protection

We respect your privacy. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal data.

9. Limitation of Liability

To the fullest extent permitted by law, Lumévo will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our products or services. This includes damages for loss of profit, reputation, or use.

10. Indemnification

You agree to indemnify and hold harmless Lumévo, its affiliates, officers, employees, and partners from any claims, liabilities, damages, and expenses (including legal fees) arising out of your use of the website, your violation of these Terms of Service, or your infringement of any rights of another party.

11. Changes to Terms of Service

We reserve the right to modify or update these Terms of Service at any time. Any changes will be reflected on this page, and the "Last updated" date will be revised. We recommend you review these Terms regularly to stay informed of any changes.

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